Roll-Out & Support

Expert guidance and support for your AI implementation journey

Implementation & User Adoption Process

A phased rollout designed to help users explore Brain-Bridges step-by-step—confidently and productively.

We have developed a phased approach to guide users through a step-by-step adoption of our AI solution. Rather than overwhelming teams with features, we focus on achieving tangible benefits through small, manageable increments. By breaking down the process into focused phases, we ensure your team builds confidence gradually while maintaining productivity. Through this structured approach, we strive to achieve high user adoption rates, transforming initial uncertainty into confident daily usage.

Each phase is carefully designed to build upon the previous one, allowing your team to master basic functionalities before moving on to more advanced features. This creates a natural progression that minimizes resistance to change and maximizes user engagement. Our dedicated support team works alongside your organization every step of the way, ensuring a smooth transition and successful implementation.

Phase 1: Just Chatting

Users get comfortable by asking simple questions, translating content, or writing emails using AI.

Phase 2: Upload & Chat

Users upload documents and interact with them directly, getting summaries, highlights, and insights instantly.

Phase 3: Suggested Questions

The agent helps users explore deeper by offering intelligent, related follow-up questions automatically.

Phase 4: Hybrid Search

Unlock powerful document search combining semantic understanding with keyword precision for top-tier accuracy.

Phase 5: Feedback Loop

Users can trigger an expert-driven revision flow when something's unclear—helping improve documentation continuously.

Support & Update Process

Clear, straightforward support to keep your system running smoothly

Standard Support Tier

48 hours response time

What's Included

  • Technical application support
  • System update assistance
  • Access to documentation
  • Email support
  • Regular system updates

Not Included

  • × Content troubleshooting
  • × Data management
  • × Custom feature development
  • × 24/7 support
  • × On-site support

Note: Customers retain full ownership and responsibility for their data within the system.